Question 1

How often should carpets be professionally cleaned?

Accepted Answer

Most carpet manufacturers recommend professional cleaning every 12–18 months. Homes with children, pets, or heavier traffic may benefit from cleaning high-traffic areas every 6–12 months.

Question 2

How long will the carpets take to dry?

Accepted Answer

The low-moisture carpet process uses far less water than traditional extraction. Most carpets dry in about 2–6 hours, depending on the carpet and conditions in the home.

Question 3

Is the process suited to homes with children and pets?

Accepted Answer

Yes. The naturally based products are selected with family homes in mind, and the carpet-cleaning process avoids butyls and chlorinated solvents.

Question 4

Do you clean Berber, wool, and delicate rugs?

Accepted Answer

Yes. The fibre and construction are inspected first so the cleaning method can be matched to the carpet, upholstery, or rug, including specialized equipment for Berber carpets.

Question 5

How is carpet cleaning priced?

Accepted Answer

Carpet cleaning is priced by the square foot. Share an estimated area if you have one, or ask us to help confirm the measurement. The current rate and quote are discussed before work begins.

Question 6

Can every stain be removed?

Accepted Answer

No professional cleaner can promise that every stain will disappear. The fibre, substance, age of the spot, and products previously used can all affect the result. Tell us what happened so we can set a realistic expectation.

Question 7

What should I do before the appointment?

Accepted Answer

Pick up small objects and let us know about fragile items, access concerns, pets, and the areas you want cleaned. We can discuss furniture and any other preparation when the appointment is confirmed.

Question 8

Which areas do you serve?

Accepted Answer

We serve Calgary and surrounding cities and communities, including Airdrie, Chestermere, Cochrane, Okotoks, Bragg Creek, and Strathmore. Contact us to confirm your address.

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